Privacy policy

Thank you for choosing Eagle Promotions Ltd for your signage and slope board needs. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information provided by our customers.

1. Information We Collect:

Customer Provided Information:
When you place an order for signage, we collect the following information provided by you:

  • Golf Club Name

  • Golf Course Information such as golf course name(s), Slope rating, course rating, par

  • Contact information

  • Employee Name(s) such as Managers, bill payers and business decision makers

Direct Debit Information:
When selecting Eagle Plus you will be signing up to a Direct Debit agreement for 12 months, we will also collect and securely store your bank details.

2. How We Use Your Information:

Signage Production:
The information provided is used solely for the purpose of producing customised signage according to your specifications.

Communication:
We may use your contact information to communicate with you regarding your order, provide updates, and address any inquiries or concerns.

Internal Record Keeping:
We may use the information for internal record-keeping, such as order history and customer preferences, to enhance our services.

Direct Debit Administration:
Bank details collected for direct debit purposes are used by the Eagle Accounts team to administer payments and our bank, Lloyds Banking Group plc who take the payment. This information is securely stored and handled with the utmost confidentiality.

3. Data Security:

We are committed to ensuring that your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect.

Access to your personal information, including bank details, is restricted to employees who need the information to perform a specific job related to your order or payment administration.

4. Disclosure of Information:

Third-Party Service Providers:
We may share your information with third-party service providers who assist us in producing and delivering your signage.

Direct Debit Administration:
Bank details will only be disclosed to the Eagle Accounts team for the purpose of administering payments.

Legal Requirements:
We may disclose your information, including bank details, when required by law or in response to legal process.

5. Your Choices:

Updating Information:
If your information changes or needs to be updated, please inform us promptly to ensure accurate and timely service.

6. Cookies:

We do not use cookies or similar tracking technologies on our website.

Changes to the Privacy Policy:

We reserve the right to update this Privacy Policy at any time. The date of the latest revision will be indicated at the top of the policy.

Contact Information:

For any questions or concerns regarding this Privacy Policy or the protection of your personal information, please contact us at info@eagle.uk.com.

By using our services, you agree to the terms outlined in this Privacy Policy.

Last Updated: 01.01.2024